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Keeping Coney Island Healthy

CHI Health Center was designated a Federally Qualified Health Center (FQHC) in 2015 and has grown to become a trusted and reliable community asset. Today, CHI is the provider of choice for thousands of residents within Coney Island and its neighboring communities of South Brooklyn.

As a fully integrated clinic, our multi-disciplinary teams deliver a holistic approach to comprehensive care, preventive health services, behavioral health services, specialty care, and supportive services.

OUR MISSION

To impact positive change to the overall health of the community we serve by providing outstanding healthcare—regardless of ability to pay.

NY Compliant

CHI is a Federally Qualified Health Center (FQHC). We serve a diverse group of patients in Coney Island, with the majority coming from public housing and other low-income residences in nearby area codes. We are a licensed to operate diagnostic and treatment center under Article 28 of the New York State Health Law.

OUR QUALITY
IMPROVEMENT ACTIVITIES

CHI Health Center is a NCQA Level III PCMH Accredited Facility and has been conducting Quality Improvement Measures on three clinical measures. These include:

1) Colorectal Screening

2) Cervical Cancer Screening

3) Hemoglobin A1C Screening

COLORECTAL SCREENING

As shown in the run charts, cervical cancer screenings and colorectal screenings are improving when we compare data from May 2016 to May 2017. Colorectal screenings have increased from 23.7% to 36.1% CHI has been following up on closing the referral loop for the GI provider, calling patients to remind them of their colonoscopy screenings and providing educational information regarding the importance of colorectal screenings.

CERVICAL CANCER SCREENING

CHI employees are educated on the importance of screening for cervical cancer. Providers and staff use daily hudles and CDSS alerts to identify patients who are due for cervical cancer screenings. Comparing data from 2016 to 2017, we have increased our screenings from 24.8% to 47.3%

HEMOGLOBIN A1C SCREENING

CHI continues to work on improving management and control of the diabetic population. Looking at our run chart, the percentage of diabetic patients with HbA1C >9 increased from 23.7% to 36.1%. CHI continues to work with the providers, staff, and patients to control and lower Hemoglobin A1C levels. Referral tracking to endocrinologists continues to be the center of our focus. Medical compliance and understanding were identified to be an important factor in controlling DM. As a result, referral to social workers and health coaches are vital.

TALENT AT YOUR SERVICE

CHI is led by a talented and experienced senior management team that provides a balanced combination of industry experience, technical acumen, and strategic visions.

LEADERSHIP YOU CAN DEPEND ON

The nine member Board of Directors is comprised of representatives and business leaders from the communities served by CHI. Their role is to oversee CHI financial policies, assure fiscal viability, set policies and procedures, and maintain an active fiduciary responsibility in the continual improvement and quality of our services. If you are interested in joining our Board, please contact us at info@chihealthcenter.com or call 718.210.3110.

AFFILIATIONS

It is not easy for New Yorkers to navigate the city’s vast system of healthcare and, for many, there is no one provider to meet all of their needs. If you have more than one healthcare provider, too often they are not on the same page when it comes to knowing the full extent of all of your medical conditions. That is why it is so important to provide patients with a coordination of care services. It makes a big difference in the quality of care that patients receive to waste less time in getting what Coney Islanders need with less costs all around. Community Care of Brooklyn (CCB) was created to do that and CHI Health Center is an affiliate member along with over 800 participant organizations and more than 3,000 clinical providers. Our partnership with CCB provides greater capacity to ensure service excellence for the Coney Island community.

COMMUNITY CARES BROOKLYN

Community Cares Brooklyn (CCB) is CHI’s prospective payment partner. CCB IPA is a not-for-profit, integrated network of health and social service providers committed to improving the health and wellbeing of diverse communities across Brooklyn to keep care local wherever and whenever possible. As a legal entity, it contracts with a variety of healthcare providers and other parties to enter into contracts with third-party payors.

Our Quality Improvement Activities

It is not enough to provide the excellent treatment that we offer. For us, quality care is more than treating illness or debilitating disease. When our patients come in with chronic conditions, such as diabetes or hypertension, our goal is to provide lasting health and contribute to the community’s overall health. We concentrate on finding hidden signs of serious illness, providing early screening for breast, colon, and lung cancer and including prevention measures, such as child immunizations. In today’s world of pandemic worries, CHI works hard to help patients prevent serious illnesses that may require hospitalization.

Community Health Initiatives has reached notable service milestones, with an annual 32% growth in patients and a significant development of clinical depth and service capacity. For example, among our patients last year (2019):

9 out of 10

  • Expectant mothers began prenatal care early to ensure healthy births

7 out of 10

  • Asthma sufferers were controlling their condition with carefully supervised medications
  • Children received weight assessment and counseling
  • Hypertension patients had their hypertension condition under control

Patient satisfaction surveys conducted over the years indicate that CHI patients are highly pleased with the quality of care provided. More than 96% of survey respondents expressed high satisfaction with the quality of medical care that they received.

COVID-19 Challenges & Future Uncertainties

Coronavirus disease (COVID-19) was identified in December 2019 in Wuhan, China, and within months escalated into a devastating pandemic. The ferocity of the pandemic is having major societal and economic impacts that will require greater attention to quality healthcare that is responsive to neighborhood needs with a more timely, engaged, and creative role for community health centers. Disease prevention and intervention efforts among community health centers will be most critical in vulnerable areas of the city, such as the Coney Island community where low-income and minority residents have historically suffered major disparities of health and economic security. The continual impacts of COVID-19 require CHI to embrace new community healthcare strategies with the application of emerging technologies, such as integrated Telehealth medicine, patient-driven healthcare, stronger outcome-centered treatment, and more effective patient education and engagement efforts.

WALK WITH A DOC

CHI is the Brooklyn chapter of the National Walk With A Doc non-profit program.

Walk With A Doc aims to make hope and health accessible to all with doctor-led walking groups that are safe, fun, and a FREE place to get some steps while learning about health and meeting new friends. Join us every Wednesday at 9:00am at our office, 2882 West 15th Street, Lower Level, Brooklyn, NY 11224. Please arrive 15 minutes early.